About Us38

About Us

Welcome to House of Lumber Plywood & Hardware, a U.S.-based online hardware and building-supply store offering products for construction, home improvement, maintenance, repair, and everyday use.

Who We Are

Our goal is to provide a straightforward and dependable shopping experience through clear product information, transparent prices, reliable order fulfillment, and accessible after-sales support.

We make reasonable efforts to keep product descriptions, images, specifications, prices, availability, shipping details, and warranty information accurate and current. Customers should review the applicable product page and store policies before completing a purchase.

Our Products

Our product selection may include:

  • Lumber, plywood, and building materials

  • Hand and power tools

  • Fasteners and general hardware

  • Repair and maintenance supplies

  • Home-improvement products

  • Lawn and garden supplies

  • Storage and organization products

  • Household and general merchandise

Product selection and availability may change. Current specifications, prices, stock information, and product-specific conditions will be displayed on the applicable product page.

Our Service Commitments

House of Lumber Plywood & Hardware provides:

  • Estimated delivery within 1–3 business days

  • USPS delivery for eligible standard-size products

  • Tracking information after shipment

  • Clearly disclosed delivery arrangements for oversized products

  • 30-day hassle-free returns for eligible products

  • A five-year limited warranty for eligible products

  • Customer support available 24 hours a day, seven days a week

  • Support on Saturdays, Sundays, and public holidays

Custom-cut, altered, or made-to-order materials may have different return conditions. Complete eligibility requirements, exclusions, costs, and procedures are explained in our Shipping Policy, Return & Refund Policy, and Warranty Policy.

Our Values

Our operating principles include:

  • Clear and accurate product information

  • Transparent prices and charges

  • Secure payment processing

  • Reliable shipping and tracking

  • Fair return and refund procedures

  • Respect for customer privacy

  • Responsive customer support

If an order arrives damaged, defective, incomplete, or incorrect, please contact us promptly. We will review the issue and provide an appropriate resolution under our published policies and applicable law.

Contact Us

For questions about products, orders, payments, shipping, returns, refunds, or warranty service, contact us:

House of Lumber Plywood & Hardware
Phone: +1 (626) 337-4868
Email: p.ou23mm@gmail.com

Business and Shipping Address:
1472 Virginia Ave
Baldwin Park, CA 91706
United States

Customer support: Available 24 hours a day, seven days a week, including Saturdays and Sundays.

Please contact us before visiting this address or returning merchandise. Walk-in customer service, order pickup, and in-person returns may require prior confirmation.

Last updated: August 2, 2026